Question: What states do you ship to? Answer: We ship throughout the continental United States. Question: What is the club queue? Answer: The club queue is just like a wishlist. You can place any items here and come back to it at another time. You will have to register an account in order to hold anything here. Question: How long do the rental sets take to deliver? Answer:  We offer 2, 3 and 4 business day shipping times. This does not include weekends or holidays. We also offer overnight shipping.

Question: What does the insurance cover? Answer: The insurance will cover everyday wear and tear to any products. It will also cover broken shafts, head removal, torn grips. Insurance will not cover deliberate abuse to any of our products. The customer will be charged full retail price if we GRW determine that any of our products have been abused in any way, shape or form. This is explained in the terms and conditions.

Question: What happens if I lose or tear the box that the clubs arrived in? Answer: You will have to call customer service immediately and we will send another box out to where you are staying. There will be an extra charge that will be added to your credit card. Question: Do you sell any of your golf equipment? Answer: Our golf equipment is not for sale.

Question: Is there tracking information available? Answer:  Yes, you will be able to track your order through our website. You will also be sent a tracking number via email once your clubs have been sent.

Question: Is there any maximum rental time? Answer:  At this time we offer a weekly rental rate (7 days) as a maximum rental period, but you can contact customer service if you need an extension on the rental period.

Question: How am I billed? Answer:  You are billed once the clubs are shipped. We have the right to make any authorizations to the billing credit card at any time. Please refer to our terms and conditions.

Question: When does my rental period start and end? Answer:   Your rental period will commence on the rental start date that you entered at checkout and finish on the end date that was entered at checkout. These details will be sent to you via email and will also be available on your welcome package that will be with your rental set(s). FedEx will pick up the clubs the day after you rental end date. Make sure the golf clubs are ready by 9:00am .The rental periods work in consecutive days. Example (if you are playing golf on Wednesday and Friday then you will need to choose the Wednesday, Thursday & Friday rate)

Question: What is Rent & Play? Answer: Rent & Play is a new concept for playing and testing out new golf products. A hassle free golf club rental service that has great benefits for all your golfing needs.

Question: How do I return the golf sets? Answer: You will return the golf set or sets in the shipping box that they arrived in. Please leave the sets at the front desk of your hotel or resort. Our courier service will pick them up from there. They will be signed for when picked up. There step by step directions in your welcome package. If the clubs are being picked up from a residence then someone must be there when FedEx arrive. Question: Do you ship to Residences Answer: Yes, but you will have to fax your drivers license and credit card (front and back) to 407-438-2602 for security purposes.